Terms & Conditions – Review Magnet
Effective Date: October 2025
Welcome to Review Magnet (“Platform,” “Service,” “We,” “Us,” or “Our”). By registering, accessing, or using our platform, you (“User,” “Customer,” or “You”) agree to follow these Terms & Conditions (“Agreement”). Please read this document carefully before using our services.
1. Service Overview
Review Magnet provides cloud-based software for reputation management, customer review collection (via Email, SMS, WhatsApp, video), response automation, analytics, and review display widgets for businesses and enterprises.
2. User Registration & Account Security
- Users must provide accurate information when registering for the service.
- You are responsible for maintaining the confidentiality of your account, including passwords and login credentials.
- Users must promptly update their account information to maintain its accuracy and completeness.
3. Acceptable Use Policy
- Review Magnet may only be used for legitimate reputation management and customer feedback purposes.
- Bulk messaging, review invites, and communications must comply with all applicable laws (spam, telemarketing, data protection).
- Users agree not to use the platform for fraudulent, unlawful, harassing, or misleading activity.
- Widgets and review displays must only be deployed on sites you own or control.
4. Payment Terms
- Paid subscriptions are billed monthly or annually, as chosen. Pricing is available in INR (Razorpay, UPI) or international currencies via Stripe.
- 14-day free trial: All new users can access full functionality risk-free, with no charge unless upgraded.
- Renewals: Subscriptions renew automatically unless canceled before the renewal date.
- Refund policy: Unused services may be refunded within 7 days of payment, subject to review by our support team.
5. Data Privacy & Protection
- We never sell, trade, or misuse user or customer review data.
- Data is stored securely in accordance with India’s IT Act, GDPR (EU), and other relevant regulations.
- Customer may request data export or deletion at any time by contacting support.
- By using the platform, you acknowledge that some data may be synced or transmitted to connected services as part of integrations.
6. Content Ownership & Review Management
- All reviews, analytics, and customer content remain the property of the business user.
- Review Magnet does not edit, alter, or fabricate customer reviews; our system only facilitates collection, analysis, and display.
- Businesses are responsible for ensuring reviews comply with laws, third-party platform policies, and Review Magnet’s guidelines.
- We reserve the right to remove or block content that is fraudulent, offensive, or violates regulations.
7. Platform Availability & Updates
- Review Magnet strives for continuous service availability but does not guarantee uninterrupted uptime.
- Scheduled maintenance and updates may occur with prior notice when possible.
- Feature updates and changes to service may be made at our discretion and will be communicated through platform announcements.
8. Limitation of Liability
- Use of the platform is at your own risk. We are not liable for indirect losses, data breaches caused by third-party platforms, or business interruption outside our control.
- Our liability is strictly limited to the amount paid for the service in the previous billing cycle.
9. Compliance & Third-Party Services
- Integrations with Google, Facebook, Trustpilot, Zomato, Practo, and other platforms are subject to those services’ terms, and Review Magnet cannot guarantee their continued availability.
- You agree to comply with all laws and platform guidelines for data, communication, and content display.
10. Termination
- You may terminate your account at any time. Any outstanding payments are due immediately.
- We may suspend or terminate accounts for violations of these Terms, unlawful use, or abuse of the platform.
- All provisions related to confidentiality, limits of liability, and indemnification survive termination.
11. Modifications
- Review Magnet reserves the right to update these Terms & Conditions at any time.
- Notification of significant changes will be made via email or platform dashboard.
- Continued use of the platform constitutes acceptance of modified Terms.
12. Contact Information
For questions, complaints, or data export/deletion, reach out at:
By registering, you acknowledge and accept these Terms & Conditions.
DISCLAIMER:
The information given in this document concerning technical, legal or professional subject matter is for guidance only and does not constitute legal or professional advice. Your use of this document is likely to require further modification and adaptation to reflect the use of Reviewmagnet review management software in your specific technical environment and your jurisdiction. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered in this document. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of this document or reliance on any information provided in this document. Your use of this document and your reliance on this document is solely at your own risk. All Rights Reserved